Job Description

Selby Jennings has been engaged by a fully integrated real estate investment platform to hire their next Director of Operations for their internal Property Management function. The Director of Operations AKA DOO is responsible for managing an assigned portfolio of multifamily communities. You will make decisions to maximize income and minimize expenses and achieve overall objectives of the communities in your region. You will oversee financial budgeting and reporting, and marketing and leasing efforts for all apartment communities in your portfolio. The DOO is responsible for hiring, training, mentoring and leading on-site professionals. Responsibilities also include planning, assigning, and directing work; evaluating performance; addressing conflicts and resolving issues.

RESPONSIBILITIES:

• Oversee, create, check in/analyze operations of the properties in your portfolio to ensure proper company policies and procedures.
• Professionally represent the Company with its employees, residents, and vendors.
• Keep regular cadence of calls and visits with site teams, accounting & marketing representatives
• Uphold and further progress with existing operations plans and initiatives
• Assist with budget preparation, maintain knowledge of monthly budget variance, provide written evaluation of income and expense line items that are over budget.
• Provide capital improvement suggestions for future of site, check approval of all invoices for payment, provide follow-up so that they are presented timely to accounting department for payment.
• Oversee and manage on-site team in their portfolio.
• Develop a high-quality on-site team through effective recruitment, training, motivation, and coaching strategies.

EDUCATION AND EXPERIENCE:

• Previous experience as a regional manager or district manager in multifamily property management with supervisory/management experience is necessary for consideration.
• College degree preferred; CPM designation is a plus; but neither required.
• Advanced knowledge of property management software, such as Yardi, Onesite, RealPage, Knock, Rent Café, Resman, etc.
• Strong experience in developing property budgets and dealing with complex operational matters daily.
• Knowledge of Internet, Email, and social media as it pertains to marketing of community.
• Ability to provide timely and accurate response to ownership, upper management, and various corporate departments.
• Possess strong leadership, interpersonal and organizational skills.
• Demonstrate strong negotiating and sales abilities.
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
• Ability to respect and maintain confidentiality.
• Must have valid driver's license with an acceptable driving record & proof of automobile insurance coverage.

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