Job Description

LHH is partnering with a mission-driven nonprofit in Anne Arundel County to hire a qualified Program Support Specialist. This role require 5 days a week onsite and is a is a temporary role, paying $23-$27 per hour, with an expected duration of 3+ , and an immediate start is preferred. If you are open to hearing more please apply today!

Responsibilities:

• Assist clients with program enrollment by explaining requirements, guiding them through applications, and collecting necessary documentation.
• Develop and monitor individualized plans focused on financial stability and self-sufficiency, while coordinating with internal and external service providers.
• Manage case files, process applications, maintain communication with landlords, and support legal and housing-related services.
• Serve as a liaison to community partners, provide referrals, respond to inquiries, and support appointment scheduling and document follow-up.
• Maintain accurate records and databases, generate reports, and ensure compliance with all administrative procedures and client confidentiality.
• Stay informed on local resources, public benefits, and housing policies to support effective client advocacy.
• Educate clients on rental agreements, housing responsibilities, and available support services.
• Perform other administrative and program-related tasks as needed to support team operations.

Qualifications:

• Associate degree preferred
• Strong communication and interpersonal skills, with the ability to engage respectfully and effectively across diverse communities.
• Proficient in managing sensitive information, maintaining detailed records, and using digital tools for case tracking and communication.
• Able to work collaboratively with both internal staff and external partners to support client needs and program goals.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

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