Job Description

Product Owner (AI/Automation)

Position Overview:

• Location: Onsite during US business hours
• Role Overview: We are seeking a highly skilled and innovative AI/Automation Product Owner/Business Analyst to act as a bridge between business needs and technical innovation. This role involves closely collaborating with a specific business unit to identify pain points and implement Automation and AI-driven solutions. The ideal candidate will have a strong business analysis background, experience with Agile methodologies, and a passion for AI and emerging technologies.

Key Responsibilities:

Business Engagement & AI Strategy (30%)

• Collaborate with business unit leaders to understand operational pain points and identify opportunities for AI solutions.
• Formulate a strategic roadmap for AI-driven improvements and automation, prioritizing initiatives based on business impact.
• Build and maintain strong relationships with stakeholders and ensure their needs are communicated effectively.

Business Analysis & Process Documentation (60%)

• Gather and document business requirements from leadership, translating them into actionable items for technical teams.
• Create Business Requirements Documents (BRD) and perform process mapping to identify areas for automation and process improvements.
• Work within Deluxe’s AI & Automation framework, leveraging technical knowledge to provide insights and direction.

AI Solution Rollout & Leadership (10%)

• Oversee the implementation and rollout of AI solutions, ensuring smooth adoption across business units.
• Provide leadership in managing project timelines, change management, and coordinating demos of new AI/Automation solutions.
• Ensure technical feasibility and alignment with business goals during the implementation phase.

Required Skills and Qualifications:

• 5+ years of experience in Business & Process Analysis and Documentation.
• 3+ years of experience in AI and Emerging Technologies, or a strong interest in learning and applying AI solutions professionally.
• 3+ years of Stakeholder Engagement experience, with a focus on building trust and aligning business and technical objectives.
• Proficiency in Agile methodologies and tools like Jira.
• Knowledge of AI & Automation frameworks with experience in building MVPs, POCs, or similar solutions.

Desired Traits:

• Strong interest in technical innovation and AI integration.
• Ability to work in a collaborative, fast-paced environment.
• Proactive, detail-oriented, and passionate about contributing to cutting-edge solutions.
• Willingness to learn and adapt to new technologies and approaches in the AI space.

Compensation:

• $55/hr (W2/Non-Exempt)

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