Job Description

Job Summary We\'re looking for enthusiastic, customer-centric sales professionals to join our upcoming VIRTUAL Personal Vacation Planner (PVP) training class. Only individuals residing in these states will be considered: FL, GA, TX, NC. This position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The role requires building rapport with customers to understand their travel needs and generate sales. Responsibilities include managing the Customer Relationship Management (CRM) system, scheduling follow-up appointments, and converting leads into cruise reservations. The ideal candidate must be customer-oriented with a focus on relationship building to encourage repeat business and referrals. The role demands working independently to meet monthly sales and productivity targets. Essential Functions Initiating conversations through calls, texts and approved communication channels to drive sales, acting on leads and/or prospects. Present cruise products and make travel recommendations. Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals. Maintain the CRM database and build relationships with new/existing guests to close sales. Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing. Perform other job-related functions as assigned. Qualifications, Knowledge, Skills & Abilities Minimum High School Diploma or GED. Inside / outside field 1 year sales experience with proven sales success. Experience developing new business and new accounts with a customer service background. Proficient in Microsoft Office Suite. Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers through calls, texts, and other Carnival-approved communication channels. Excellent interpersonal skills. Superior prospecting, presentation and closing skills. Comfortable working in an environment requiring achievement of monthly sales targets and goals. Effective time management, organizational and multi-tasking skills. Ability to maintain strong working knowledge of cruise products. Ability to work independently and manage the CRM system. Good problem-solving skills. Consistent and reliable attendance and punctuality are essential functions of the job. Must be fluent in English and able to read, write and articulate in English. For internal interest, one must be in good standing with no verbal, written, or final warning. Other Shifts: The training class runs for four (4) consecutive weeks: Monday through Friday 09:00 AM - 06:00 PM (EST). Once you\'ve graduated from the training, your schedule will be: Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST). Since this is an incentive-driven position, when business needs dictate, PVP may be required to work the last Saturday of a month. Internal candidates must have at least six (6) months in their current role, cannot be on a verbal, written or final warning in place. All applicants must advise their Coach/Manager of their interest in applying for the role. All applicants should fill out the application thoroughly. Salary: The starting hourly pay rate for this role is $15/hour for the first 10 pay periods. From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+. Or your State minimum hourly wage if higher Benefits Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans. Employee Assistance Program and other mental health resources. Additional programs include company paid term life insurance and disability coverage. Financial Benefits: 401(k) plan that includes a company match; Employee Stock Purchase plan. Paid Time Off: Holidays, Vacation Time, Sick Time. Other Benefits: Stand-by cruises, employee discounts, and learning resources including tuition reimbursement. Ethics & Compliance In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture, including integrity, honesty, respectful treatment of others, and willingness to speak up when misconduct is observed. About Us At Carnival Cruise Line, our mission is to deliver safe, fun, and memorable vacations at a great value. We offer unique experiences across our fleet, ensuring every voyage is filled with excitement and discovery. We create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch. Join us and embark on a career that offers the chance to grow professionally and be part of a global community that makes a difference. #J-18808-Ljbffr Carnival Corporation & plc

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