Job Description

COMPANY OVERVIEW:

My Therapy Connection™ is a growing, multi-site private mental health practice based in South Jersey, providing high-quality, compassionate care to individuals, couples, and families. We are a private-pay, faith-informed practice known for our warmth, professionalism, and excellence in clinical care.

In addition to the therapy practice, our founder also runs Master Your Life—a coaching and personal development company that helps professionals gain clarity, build meaningful goals, and live with purpose. We value trust, transparency, and teamwork—and we’re building a company culture that supports not just our clients, but the people who keep our operations running smoothly behind the scenes.

POSITION SUMMARY:

We are seeking a highly organized and reliable part-time Virtual Assistant to support the day-to-day operations of our therapy practice. This remote role will play a key part in ensuring smooth administrative workflows by managing emails, scheduling appointments, supporting client communication, and performing light bookkeeping tasks. The ideal candidate is detail-oriented, professional, and comfortable working independently in a confidential and compassionate environment. This role requires excellent communication skills, a proactive mindset, and the ability to handle sensitive information with discretion.

RESPONSIBILITIES:

• Manage and organize the therapist’s email inbox, ensuring timely responses and flagging important communications
• Schedule and confirm client appointments, send reminders, and reschedule sessions as needed
• Maintain accurate and up-to-date client records in scheduling and billing systems
• Perform light bookkeeping tasks, such as recording transactions, reconciling invoices, and preparing basic financial summaries
• Communicate with clients in a warm, professional, and confidential manner via phone, email, or messaging platforms
• Coordinate with third-party services (e.g., billing platforms, insurance portals) as necessary
• Monitor and restock virtual office supplies or digital resources, when applicable
• Support general administrative tasks and help streamline office operations
• Uphold strict confidentiality and compliance with HIPAA and other privacy regulations

QUALIFICATIONS:

• 2+ years of experience as a virtual assistant, administrative assistant, or in a similar support role
• Preferred familiarity with mental health, healthcare, or confidential client-facing environments
• Basic bookkeeping knowledge; experience with tools like QuickBooks or similar is a plus
• Proficiency in Google Workspace (Gmail, Calendar, Drive) and comfort learning new software systems (e.g., scheduling or EHR platforms)
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage time effectively, prioritize tasks, and work independently
• Demonstrated ability to handle confidential information with professionalism and care
• High school diploma or equivalent required; relevant coursework or certification in administration or bookkeeping is a plus

COMPENSATION & BENEFITS:

Hourly Rate: $20 hourly

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