Job Description

Surgery Scheduler - Neurosurgery (1.0 FTE)

Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And youll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a communityowned, notforprofit, Physicianled health system based in Billings with more than 4,700 employees, including over 550 physicians and nonphysician providers. Our integrated organization consists of a multispecialty group practice and a 304bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full and parttime employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnetdesignated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The redesignation process happens every four years. Click here to learn more!

PreEmployment Requirements

All new employees must complete several preemployment requirements prior to starting. Click here to learn more!

NEUROSURGERY (BILLINGS CLINIC CLINIC)

Shift: Day

Employment Status: FullTime (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (NonExempt)

Starting Wage DOE: $17.25 21.56

The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled. Responsibilities include but are not limited to personal management to include personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control.

Essential Job Functions

• Maintain a detailed knowledge of the OR information systems functionality and structure to ensure Neurosurgery Surgery Scheduling is seamless.
• Understand the implications of the data and how the data is utilized. Participate in maintaining the integrity of the system data.
• Develop and maintain records and files in an organized manner.
• Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of nonroutine problems. Initiate appropriate followup to ensure that all matters requiring attention are addressed promptly and efficiently.
• Refer more complex problems to the Manager or Director as appropriate.
• Identify needs and set goals for own professional growth and development; meet all system/departmental educational requirements.
• Maintain competency in all organizational, departmental, and outside agency safety standards relevant to job performance.
• Design and produce documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.
• Provide routine administrative and secretarial support to the department staff including answering two incoming telephone lines and call coordination, surgery scheduling, and file management.
• Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of nonroutine problems. Initiate appropriate followup to ensure that all matters requiring attention are addressed promptly and efficiently.
• Refer more complex problems to the Clinical Coordinators, Manager or Director as appropriate.
• Comprehensive Stroke Center Education Requirements.
• Required to complete 1 education hour annually for DNV Comprehensive Stroke Program requirements.

Minimum Qualifications

• High School or GED

Billings Clinic is Montanas largest health system serving Montana, Wyoming and the western Dakotas. A notforprofit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multispecialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.

Human Resources is located on the corner of North 29th and 8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.

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