Job Description

Job Description

If you are looking for an opportunity to support quality patient care in an important behind-the-scenes role, this Specimen Processor opening is for you! 

UPMC Harrisburg is hiring a full-time flex Specimen Processor for their evening shift team. This role organizes patient specimens collected by the phlebotomy team, prepares specimens for analysis or send-out to outside labs, and enters specimen information into the hospital database.

This is an excellent position to explore or begin a long-term career in the laboratory setting! Hours for this role are Monday-Friday from 1:30 p.m. – 10:00 p.m., every third weekend, and rotating holidays. This position will get a minimum of 56 hours per pay period.

Purpose:
Receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.

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• Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations.
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• Show initiative and offer assistance in the completion of the department's work.
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• Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
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• Investigate and resolve any requesting mistakes or other specimen problems.
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• Request assistance when needed.
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• Complete quality forms for unacceptable specimens, requesting errors or other problems.
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• Separate by centrifugation.
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• Label appropriate aliquot tubes and transfer as defined by policy, store samples at the appropriate temperature.
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• Determine and enter the specimen receive time into the computer.
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• Answer all telephone inquiries concerning proper specimen collection, result, and normal range information.
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• Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
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• Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.
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• Properly request in the Laboratory Information System laboratory information system if needed.
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• Prepare, package and send specimens to outside locations as needed.
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• Receive, sort and prioritize ALL specimens according to the laboratory policies.
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• Share specimens as necessary.
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• Notify supervisor of problems and of any requests that need credited or clarified.
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• Disinfect the work area after shift and during shift, if needed.
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• Participates in the orientation and training of new laboratory specimen processors.
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• Perform routine technical and related clerical duties as directed.
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• High School diploma or equivalent.
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• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
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• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
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• Good oral and written communication skills required.
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• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
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Licensure, Certifications, and Clearances:

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• Act 34
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UPMC is an Equal Opportunity Employer/Disability/Veteran

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