Job Description

Spanish Medical Video Remote Interpreter (VRI, Costa Rica)

The Spanish Medical Video Remote Interpreter (VRI) will cover a wide range of shifts to serve our limited English proficient (LEP) community and the practitioners that serve them in a variety of medical settings via video.

AMN Healthcare Language Services is a technology-driven company changing the way patients and medical professionals connect across all areas of healthcare. We are seeking professional and diverse, culturally competent, and credentialed Medical Video Remote Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier.

VRI Responsibilities:

• Provide effective over-the-phone interpreting service for consumers.
• Always exhibit professional skills and conduct during calls.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures.
• Strong aptitude and passion for customer service and interpreting.

Spoken Language Minimum Qualifications:

• Fluent and have strong verbal communication skills in both the source and target language (Spanish-to-English or vice-a-versa).
• Successful completion of a medical language proficiency assessment focused on interpreter protocols and knowledge of medical terminology.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment/setting.

Preferred Qualifications:

• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI or NBCMI.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
• 2 years of medical interpreting experience, within a hospital or clinical setting.

Benefits:

• Join a team of professional medical interpreters working for AMN Healthcare Language Services.
• Ability to remotely provide video remote interpreting services in a variety of settings.
• Company equipment provided.
• Bimonthly paychecks via direct deposit.
• Support available 24/7 via our Client Success Team (CST).

Work Eligibility: Must be eligible to work in Costa Rica.

Job Type: Employee

Other Requirements: Must possess a working phone as a means of communication during the onboarding process and after hire for attendance purposes.

AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.

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