Server Job at Hoffbrau Steak & Grill House, Haltom City, TX

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  • Hoffbrau Steak & Grill House
  • Haltom City, TX

Job Description

Job Description

Job Description

All employees are expected to:

  • Uphold the Hoffbrau Steaks Mission statement.
  • Have and maintain a team player attitude.
  • Display hard working and honest character.
  • Posses excellent people skills and display outgoing personalities.
  • Greet all guests with enthusiasm and friendliness.
  • Speak to guests with enthusiasm at all times.
  • Maintain a professional appearance at all times.
  • Report to work as scheduled (no earlier than five minutes), in uniform, and ready to work.
  • Maintain professional relationships with all coworkers.
  • Follow checklists and standard operating procedures.
  • Perform duties as assigned.
  • Demonstrate competency as outlined in the training schedule.
  • Provide the highest level of service in accordance with our standards.

Primary Job Functions:

  • Communicate with guest to compile food and drink order.
  • Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Key guest’s food and drink order into POS system.
  • Serves alcoholic beverages in an appropriate manner consistent with company standards.
  • Develops relationships with guests.
  • Identifies food orders when ready and delivers items to tables in a timely manner.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Ensures that guests have a positive and memorable experience at Hoffbrau Steaks.
  • Make appropriate change when necessary.
  • Process credit card transactions in accordance with company standards.
  • Maintains full knowledge of menus, recipes, and other pertinent information.
  • Constantly increasing knowledge of food, beverages, and other products and services.
  • Does side work during non-busy hours.
  • Maintains a safe, clean, organized, and stocked work area.
  • Prepares work area for opening, mid-shift, or closing in accordance with company standards.
  • Performs additional responsibilities, as requested by the management team.
  • Responsible for constant sanitation, organization, and proper food handling.

Job Requirements:

  • Must be at least 18 years of age.
  • Must clearly speak and write English.
  • Required to work flexible shifts and schedules, including weekends and some holidays.
  • Must be able to lift and carry 40 pounds.
  • Required to purchase appropriate uniform upon hiring.
  • Required to stand, walk, lift, climb stairs and bend for long periods of time.
  • Must be able to change kegs out when necessary.

Certifications and/or Testing Required:

  • Maintains a current TABC serving permit and food handler’s permit. Must be able to follow appropriate serving practices as outlined by TABC and company policy

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Job Tags

Flexible hours, Shift work,

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