Job Description

Description Job Description: We are looking for an IT Systems Integration Analyst to join our Land Border Integration team. You will have a fast moving, challenging, and highly rewarding position keeping the infrastructure running that helps Customs and Border Protection keep our borders safe. This position will be hybrid-remote and requires 2 days per week on-site in Ashburn, VA. Qualifications Required Experience: Bachelor's Degree and 5 or more years of experience. Must be a U.S. Citizen with the ability to obtain and maintain a Public Trust clearance.

• Extensive experience working with different operating systems including Windows and Linux.
• Experience with cloud-computing services, such as Amazon Web Services or Microsoft Azure is highly desirable.
• Experience working in DevOps methodologies and tools (e.g., Jenkins, Git, Ansible, Docker, Kubernetes).
• Providing Tier 3 IT Systems support on a wide range of technologies, including: Microsoft Windows and Linux Operating Systems, DHCP, DNS, Active Directory, Certificate Services, Group Policies and ServiceNow ticketing system.
• Experience using Windows Command Line Interface (CLI) and Linux shell scripting to interact with systems and applications.
• Proficient in Windows Batch & PowerShell scripting to create automated processes.
• Proficient with SSH.
• Knowledge and experience with configuration management.
• Assist in testing, applying and maintaining server configurations and related security patches.
• Experience evaluating system performance results and recommending improvements or optimizations.
• Able to review and perform advanced analysis of system logs.
• Create troubleshooting documentation including writing SOP (Standard Operating Procedures) to accomplish repetitive tasks.

• Experience in a rapid paced, time sensitive, high-quality environment.
• Familiarity with C# program language and Visual Studio. Other programming languages a plus.
• Good technical writing, presentation, and documentation skills.
• Knowledge of Software design principals to include modern interface standards (API, web services, etc.)
• Must have excellent team skills and collaboration skills.
• Attention to detail and follow-through.
• Ability to work with minimal supervision.
• Experience functioning as a technical expert across multiple project assignments.
• Bachelor's plus five years of experience or equivalent.
• Must be Clearable (CBP BI Public Trust).

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