Position OverviewWe are seeking a Salesforce Business Analyst with strong functional knowledge and hands-on Salesforce Admin skills to support our growing business. This role will be responsible for driving business process improvements, user adoption, and executive reporting while ensuring the Salesforce platform is configured to meet evolving needs.
The ideal candidate will act as a bridge between business stakeholders and technical teams, partnering closely with sales leaders, executives, and end users to define requirements, translate them into solutions, and ensure Salesforce is effectively leveraged across the organization.
Key Responsibilities
Business Analysis & Process Improvement
• Engage with sales leaders, executives, and end users to gather, document, and prioritize business requirements.
• Translate business needs into user stories, process flows, and solution designs.
• Identify opportunities to optimize business processes within Salesforce and connected applications.
• Drive user adoption initiatives through training, communications, and change management.
• Host regular cadence meetings with Sales teams to review system change requests, improvements and feedback.
• Facilitate CRM Steering Committee meetings, ensuring alignment between business strategy and Salesforce roadmap.
Salesforce Administration
• Support data quality efforts (deduplication, imports, validation).
• Assist in release testing and facilitate UAT, and User training.
Stakeholder & Technical Collaboration
• Partner with Sales & Executive leadership to deliver accurate reporting and actionable insights.
• Provide end-user support, resolving issues and escalating where needed.
• Work closely with Salesforce developers in our India office to design, test, and deploy enhancements.
• Collaborate with IT, Vendors and integration partners to ensure smooth end-to-end solutions.
Qualifications
• 5+ years of Salesforce experience as a Business Analyst, Admin, or hybrid role.
• Proven track record of working with Sales leaders and executives in a tech or SaaS environment.
• Strong knowledge of Sales Cloud (Service Cloud or other Salesforce products a plus).
• Hands-on experience with Salesforce reports, dashboards and Analytics.
• Excellent business process mapping, documentation, and requirements gathering skills.
• Strong communication skills, with ability to influence adoption and train non-technical users.
• Experience facilitating cadence meetings and steering committees preferred.
• Familiarity with offshore collaboration and Agile/Scrum methodology.
• Salesforce Administrator certification required, Business Analyst certification a plus
...Gardens Theme & Water Park by 2x Get notified about new Actor jobs in Denver, CO . Social Caseworker B - Intake (Hybrid Work Model) Littleton, CO $60,625.76-$73,817.38 1 week ago Social Caseworker B - Permanency (Hybrid Work Model) Littleton, CO $60,625.76...
...We're Growing Come Join Us as a Dental Hospital Scheduler Do you excel at keeping things organized, coordinating complex schedules... ...energy to the workplace. You work well with clinical and administrative teams and pitch in where needed.Patient-Focused: You...
...play a vital role in supporting our schools educational mission. When regular staff members are absent, you will step in to assist teachers and ensure students continue to receive the necessary guidance and support throughout their day. This position offers you the...
...the world. Whats yours?\n \n What you'll do \n \n Drive your personal vehicle to manage and crush 2-5 pre-scheduled sales appointments daily in your designated territory, obtained by aggressive company marketing efforts \n Generate substantial sales revenue...
***$1,000 Sign-on Bonus After 90 Days***Summary:Legal Assistants will work closely with our attorneys in reviewing files, preparing documents for litigations, account reviews and working closely with courts in multiple states to ensure legal files are processed in a...