Job Description

Quantitative UX Researcher, Product Policy

This role is based in SanFrancisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern the use of OpenAIs services, including ChatGPT, GPTs, the GPT Store, and the OpenAI API. The team is instrumental in developing policy frameworks and strategic priorities that enable both innovative and responsible use of AI so that our groundbreaking technologies truly benefit all people in pursuit of our mission.

About the Role

As a Quantitative UXR and early member of the Measurement team within Product Policy, you will help ensure a datadriven policy development culture at OpenAI. You will leverage data on user expectations and behavior to define short and longterm policy priorities, analyze tradeoffs, and define northstar metrics that measure the success of our policies and enforcement efforts.

In This Role, You Will

• Embed as a member of the Product Policy team, applying insights about users to the full lifecycle of policy development, implementation, and enforcement
• Collaborate crossfunctionally across the organization, including with Safety Systems, Intel & Investigations, and Global Affairs, to coordinate research and insights
• Establish a usercentric policy development culture by driving the definition, tracking, and operationalization of policysuccess metrics
• Develop and socialize analyses and reports that enable the team and company to answer policyrelated data questions

You Might Thrive In This Role If You Have

• 7+ years of experience in a quantitative role navigating highly ambiguous environments, ideally as a founding user experience researcher or research scientist
• Strategic insights that extend beyond the paradigm of statistical significance testing
• An interest in user behavior and identifying optimized approaches to hard problems
• Excellent communication skills, with the ability to engage product managers, engineers, researchers, and executives alike

You could be an especially great fit if you have

• A background in social science, economics, psychology, developmental psychology, and/or cognitive neuroscience
• Familiarity with major AI policy questions facing the company and the world

Seniority level: MidSenior level

Employment type: Fulltime

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