MANAGER, QUALITY ASSURANCE
Mankato, Minnesota
The Quality Assurance Manager works closely with all aspects of the manufacturing process from the raw material to the finished product and support daily productions activities. This is a managerial position, which would include the daily supervision of Quality Assurance Inspectors on the production floor.
DUTIES AND RESPONSIBILITIES:
Reporting directly to the Plant Manager, the Quality Assurance Manager responsibilities would include, but not be limited to, the following:
Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Working with external customers by having a strong customer service presence and delivery
Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change
Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures, monitoring inventories
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures
Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members
of management to develop new product and engineering designs, and manufacturing and training methods
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
Updates job knowledge by studying trends and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Performs other job-related duties as required or assigned
QUALIFICATIONS:
In addition to the specific responsibilities listed above, the ideal candidate will possess the following:
Minimum Requirements
Bachelor’s degree preferably in Quality or Project Management
Five to seven year(s) experience in a high-speed manufacturing environment
Minimum five (5) years hands-on experience in a manufacturing environment with proven Quality Management System oversight capability
At least three years of proven supervisory experience
Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability
Excellent grasp and understanding of SPC (Statistical Process Control). Six-Sigma, Lean Manufacturing
Approximately 10% overnight travel
Preferred Requirements
Packaging industry experience
ISO background
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