Job Description
Program Manager – SAGEPositive
SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older adults. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources for LGBTQ+ older adults and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, and provides cultural competency training for aging providers and LGBTQ+ organizations, largely through its National Resource Center on LGBTQ+ Aging and its growing social enterprise SAGECare.
Summary: The SAGEPositive Program Manager oversees the day-to-day operations of SAGEPositive, SAGE’s program serving LGBTQ+ older adults living with and potentially impacted by HIV, as well as SAGE’s Center for Sexual Wellness and Aging. The Program Manager is also responsible for planning programming and providing direct service to participants.
Responsibilities:
· Work with the Director of Special Programs to create, produce and promote ongoing SAGEPositive programming at all SAGE Centers and at other venues throughout New York City on such topics as HIV and Aging, HIV and STI Prevention, Sexual Wellness, and HIV Benefits and Support Services
· Engage potential community partners, consultants, and volunteers who can assist in SAGEPositive programming
· Create and distribute promotional materials for SAGEPositive programs
· Hold a caseload of approximately 10-15 clients living with or potentially impacted by HIV, which may increase with need
· Perform new client and participant intakes, including administration of mental health screenings, and input client notes in appropriate databases
· Conduct home visits as needed
· Lead or co-lead support groups or other group activities, specifically as they relate to HIV and sexual wellness
· Consult with Care Managers and Director of Special Programs around client situations and perform follow-up from participant/Director feedback
· Refer clients to HIV-specific support programs such as HASA and ADAP
· Present externally on SAGEPositive and the SAGE Center for Sexual Wellness and Aging at local and remote events
· Maintain programmatic and grant budgets
· Work with the Director of Special Programs and the Development Department to submit proposals for new and renewed grant funding and meet grant deliverables
· Collect and enter all client/participant service unit data and client notes in database(s) thoroughly and in a timely manner (by the end of each day), in accordance with
organizational policies and regulatory mandates, as well as fulfilling all other reporting requirements
· Process vendor invoices for financial reimbursements and collaborate with the Director of Special Programs and the Finance Department to ensure timely payments
· Perform other duties as needed or assigned
Required Qualifications:
· B.A. in social work or a related field, or sufficient salaried experience in a program manager role and/or with LGBTQ+ older adults living with HIV
· Strong organizational skills with an ability to manage and prioritize multiple tasks
· Strong written and verbal communication skills
· Flexible and dependable – this position requires a seven-hour workday, with an additional one hour for lunch; occasional evening or weekend hours will be required with advance notice
· Ability to work independently as well as be an involved member of the Special Programs team
· Comfortable working in a fast-paced environment
· Ability to organize files, reports, schedules, dates and information
· Self-directed and able to work with light supervision
· Computer literate, with knowledge of Microsoft Office and ability to learn other pertinent software systems and data bases
· Ability to travel throughout NYC via public transportation
Preferred qualifications:
· Background in program management
· Outreach experience
· Experience with event planning and management
· Experience working with people living with HIV and/or older adults
· Experience in peer group facilitation
· Familiarity with issues of cultural and linguistic competency with regards to ability, race, ethnicity, class, sexuality, gender identity and expression, and other characteristics that affect the lives of diverse older adults
· Spanish/English bilingual preferred
Department: Special Programs Status: Full-time, exempt Location: Hybrid Schedule: 35 hours/week, Monday – Friday. Occasional schedule adjustments may also be
necessary, per program necessity
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