Job Description
Job details
Country
USA
State / Region / Province
Texas
Work Location
Plano, TX
Domain
Delivery
Interest Group
Infosys Limited
Skills
Technology|CRM|SFDC Sales Cloud, Technology|CRM|SFDC Service Cloud, Technology|Salesforce|Salesforce Lightning
Company
ITL USA
Requisition ID
120904BR
Salary min
141850
Salary max
184405
Job description
As a Principal Salesforce Consultant, in this role you will be an expert contributing to different phases of the consulting lifecycle. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Basic Qualifications
- Bachelor's degree or foreign equivalent required. Will also consider three years of relevant work experience in lieu of every year of education
- At least 11 years of experience in Information Technology
- U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this point in time
Preferred Qualifications
- At Least 10 years of hands-on experience working on Sales Cloud, Service Cloud, Community Cloud on Salesforce lightning platform
- Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements in Marketing Cloud involving Integration with other systems.
- Very good understanding Salesforce product roadmap and ability to compare with other CRM products
- Very good understanding of Best Practice of Salesforce platform implementations.
- Anticipate customer needs, provides inputs for solution, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving salesforce.
- Encourages diversity of opinions and evaluates on individual merit without being biased
- In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
- Ability to work in team in diverse/ multiple stakeholder environment
- Experience and desire to work in a Global delivery environment
- Valid Salesforce Credentials - sales cloud and service cloud consultant - at least three years old
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Job Tags
Work experience placement,