IDR is seeking a dynamic and experienced NOC Incident Manager to join one of our top clients in Littleton . This role is perfect for a seasoned professional with a strong background in telecom/wireless technology and a knack for managing high-performing teams. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the NOC Incident Manager:
- Manage the fault isolation & management engineer II
- Organize and prioritize dynamic schedules, balance team workloads
- Ensure incidents are managed quickly and efficiently to resolution
- Grasp higher-level technology issues and troubleshoot to resolution
- Supervise and develop team members
- This is a 3-month contract to hire position
Required Skills for NOC Incident Manager:
- Bachelor/Master's degree or equivalent
- Minimum of 8-10 years' of telecom/wireless experience
- Experience managing 4G/5G NOC shift environments and troubleshooting activities
- Knowledge of 5G functional components (Core, RAN, Network, Transport, PaaS and gNB configurations)
- Strong people management skills and ability to work under pressure
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Compensation details: $65.56/hr
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