Live Chat Agent Job at Innotech, Houston, TX

bDlYazhnMmswQXlZR05jUmQ2WlNVMDJBOHc9PQ==
  • Innotech
  • Houston, TX

Job Description

Job Brief

 

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

 

Responsibilities

 

Handle customer inquiries promptly via live chat.

 

Provide accurate, valid, and comprehensive information by using the right methods/tools.

 

Identify and assess customers' needs to achieve satisfaction.

 

Build sustainable relationships and trust with customer accounts through open and interactive communication.

 

Meet personal/customer service team targets and call handling quotas.

 

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills

 

Proven customer support experience or experience as a client service representative is a plus.

 

Strong phone contact handling skills and active listening.

 

Familiarity with CRM systems and practices.

 

Excellent communication and presentation skills.

 

Ability to multi-task, prioritize, and manage time effectively.

 

High school degree.

 

Job Tags

Full time,

Similar Jobs

The Blue Haven Life

Remote Client Account Manager Job at The Blue Haven Life

 ...About the Role: Were seeking Client Account Managers to provide personalized support and guidance to our clients nationwide. You...  ...organization and time management skills. Benefits ~100% remote position. ~ Comprehensive mentorship and training. ~ Unlimited... 

Moseley Technical Services, Inc.

Sr ASIC/FPGA Electrical Engineer with Security Clearance Job at Moseley Technical Services, Inc.

Check out this new opportunity! Sr ASIC/FPGA Electrical Engineer Canonsburg, PA Contract Position Pay Estimated: $72.24-$84.50/Hour This estimate represents the typical salary range for this position based on experience and other factors, (geographical location, etc.)... 

Snailgamesusa

Digital Assets Business Relations Manager Job at Snailgamesusa

Job Title: Digital Assets Business Relations ManagerLocation: Beverly Hills, CA (on-site) Department: Blockchain / FinTech Division Reports To: CEO and CFO Employment Type: Full-TimeAbout Snail Coins LLC.Snail Inc. (NASDAQ: SNAL) is a global leader in digital entertainment... 

Legacy Village of Taylorsville

Maintenance Technician Job at Legacy Village of Taylorsville

 ...Maintenance Technician Hey, you! Do you love keeping busy? Are you someone who enjoys working with your hands? As a part-time Maintenance...  ...use your skills in building maintenance and repair to keep our hotel in top-notch condition. Plus, with a pay rate of $18-$20/hour... 

Vetted Health

RN - OR - Operating Room in Burlington, Vermont - $2,680/week Job at Vetted Health

Vetted is seeking a RN - OR - Operating Room for a travel job in Burlington, Vermont. The job was posted 2 days ago. The assignment starts on Jan 5 and is 6 weeks long with 8 hour shifts 5 days a week. You must live 60 miles away from the facility in order to get the...