Job Description

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates. Job Title: IT Business Partner Reports to: IT Department Head Location: Happauge, Long Island Pay Range: $96,000 - 113,000 Overview This role is responsible for partnering with the business for IT solutions following the Global, Regional and Country level set processes from the phase of IT solutioning to Go Live & support. The role interacts with Cipla support functions and vendors/partners. The role will perform IT systems support including systems implementation, validation, administration, etc., for Manufacturing, Packaging, Warehouse, Quality, etc., and serves as IT project coordinator and stakeholder manager for systems implementation. Key Accountabilities Application Management Build technical understanding of MES applications, Serialization Software, Quality Systems QC applications/software, and end-to-end business processes to propose system changes and process transformations aligned with evolving business requirements. SAP support for Production, Warehouse and Quality. Handling Audit Trails, CSV activities. Network administration, software application management, vendor management, user management with roles and profiles. Define architecture of enterprise applications to engage with internal employees, vendors/partners, customers, etc. Evaluate new technologies and develop innovative solutions to deliver business objectives. Engage with stakeholders Multi-functional teams across regions (e.g., Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR) and IT Business Partners and other IT Verticals. Strategy & Planning Determine opportunities to implement or scale applications across regions with similar business processes. Build business cases for implementation of tactical solutions while keeping the future roadmap in mind. Project Management & Service Delivery Track project timelines, milestones, budgets, scope deliverables and business outcomes. Ensure KPIs and success criteria align with desired outcomes. Propose, design and manage support models; ensure delivery of aligned SLAs for incident, change, and request management with partners. Major Challenges Driving data standards and implementing IT solutions as per business needs. Ensuring up-to-date compliance standards in IT solutions wherever applicable as per evolving compliance rules. Key Interactions Internal Business stakeholders – Manufacturing, Packaging, Quality Control, Quality Assurance, R&D, Engineering, Finance, HR, IT business partners, Corporate IT Infrastructure and security team. External Master Control MES partner SCADA implementation partner PLC vendors for validation activities Manufacturing and Packaging machine vendors QC instruments vendor – Labware, Empower, etc. QA, R&D and RA application vendors QC vendors for implementation, upgrade, validation and qualification activities LIMS vendor Dimensions IT Manufacturing, Packaging and WH systems support including IT administration, systems validation, PLC validation, maintenance of infrastructure and security; IT QC, QA, R&D and RA systems support including IT administration, systems validation, instrument software validation, maintenance of infrastructure and security; IT solutioning and project execution and coordination; partnering with internal and external teams; partnering with business functional leads. Key Decisions Decisions Whether to customize a solution (to what extent) or standardize/transform business processes. Recommendations Follow best practices. Scaling Global solution expansion vs. local implementation; understand business need and applicability. SLAs & Commercials Adhere to agreed timelines with business functions. Skills & Knowledge Educational qualifications: A minimum of a bachelor’s degree in engineering, Information Technology or related field. Relevant experience: 5-8 years across various technology platforms; knowledge and experience with MES systems, manufacturing, packaging and warehouse machines; experience with MES/SCADA/LIMS and CSV activities with strong pharmaceutical preference; knowledge of QC systems, LIMS, QA/R&D/RA applications; experience with QA, R&D, RA IT solutions (Waters, Master Control, LIMS, etc.) and CSV activities. Skills: IT manufacturing and packaging systems administration, CSV activities, PLC and QC systems validation; SAP skills in Production, Warehouse, Packaging and Quality modules; strong analytical skills; understanding MES solutions, SQL databases, and application administration; understanding QC/QA software and quality systems solutions; advanced Microsoft Excel, macros; experience supporting manufacturing, packaging, serialization, warehouse solutions, IT infrastructure; experience supporting QC/QA, R&D and RA software solutions and related IT infrastructure. #J-18808-Ljbffr Cipla USA

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