Job Description

We are on the lookout for a highly organized, innovative and empathetic HR and Training Manager to lead our human resources department and support our hotel operations.

At Uncommon Hospitality, we firmly believe that every person is unique, every place is distinct, and every memorable travel experience is uncommon. Family-owned and relationship-focused, we are a hotel management and development company dedicated to creating those experiences while enriching the lives of our guests, empowering our people to reach their potential, and improving the world around us.

The HR & Training Manager plays a critical role in supporting Uncommon Hospitalitys people, culture, and operational excellence. This position oversees day-to-day human resources functions while ensuring compliance, consistency, and care in all people practices. The role also supports the development of training programs and manuals that empower managers to onboard, train, and support their teams effectively, while serving as a champion of Uncommon Hospitalitys values.

We are excited to add this role to our small but expanding team and this is a great opportunity for anyone that is motivated by creating and developing a newly organized department. This will be the first human resources position we have offered at Uncommon.

Perks and Benefits:

As a valued member of our team, you will be eligible for the various benefits:

• Discounted Hotel Stays Across New England and within the Small Luxury Hotel brand
• Individual Coverage for Health, Dental & Vision
• Unlimited PTO Policy
• Annual Bonus
• Discounted meals at our partner restaurants Wayside Tavern, Twinflower Cafe and Fiveof Clubs
• Generous Parental Leave
• Flexible Spending Accounts (An Employer-Sponsored Healthcare Benefit)
• Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions
• Access to career development and advancement courses

Key Roles and Responsibilities

Human Resources Operations & Employee Support

• Serve as the primary point of contact for day-to-day HR matters across all hotels.
• Provide guidance on employee relations, performance management, and workplace concerns.
• Support hiring, onboarding, documentation, and offboarding processes.
• Assist with investigations and disciplinary processes in alignment with policy and law.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws.
• Maintain HR policies aligned with legal requirements and best practices.
• Support audits and compliance documentation.
• Partner with leadership and external advisors on employee relations matters.

Training & Development

• Design and maintain training manuals and resources.
• Lead consistent onboarding and training practices.
• Develop tools to help managers coach and develop staff.
• Support ongoing training initiatives.
• Support monthly cross-company manager meetings (agenda planning, content support, follow-ups) in partnership with the VP of Experience.

Culture, Values & Employee Experience

• Champion Uncommon Hospitalitys values and People Charter.
• Support engagement and professional growth initiatives.
• Coach leaders on people-first management practices.
• Partner with the VP of Experience to translate culture goals into repeatable practices (recognition rhythms, celebrations, internal comms support).

Please send resume and cover letter, we would love to hear from you!!

This job is based in Portland Maine; however, there will be regular travel between our properties in Oguqnuit and Portland.

Job Type: Full-time

Salary: $62,000.00 per year

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