House Manager Job at Jefferson Center, Roanoke, VA

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  • Jefferson Center
  • Roanoke, VA

Job Description

Job Type Part-time Description

MAJOR JOB RESPONSIBILITIES:

  • Maintain detailed knowledge of the hall layout, exits and evacuation procedures, fire code, and the location of all safety equipment; maintain working knowledge of building alarm systems; provide this information to staff, volunteers, and patrons as needed.
  • Maintain communication with the front-of-house staff and backstage staff during the production; coordinate activities as necessary.
  • Address any contingencies as they arise, including custodial concerns, medical emergencies, or patron needs; assist in the evacuation of the facility in the event of an emergency.
  • Assist in the volunteer staffing of merchandise tables and financial processing at the end of shows.
  • Ensure patrons adhere to all house and safety rules.
  • Assist in clearing the house and releasing the volunteers after the event; lock down areas following the event.
  • Represent Jefferson Center to the public in a pleasant, informed manner.
  • Perform other duties as assigned.
Requirements

ESSENTIAL REQUIREMENTS:

  • Ability to give and receive information in person.
  • Ability to clearly communicate verbally and in writing with volunteers, peers, supervisors, subordinates, and patrons.
  • Ability to maintain a high degree of accuracy and attention to detail.
  • Ability to use sound judgment in decision-making, and to work independently.
  • Ability to manage and supervise volunteers.
  • Ability to navigate stairs, to remain standing for substantial lengths of time, to verbally direct patrons and volunteers, and to physically assist patrons if necessary.
  • Ability to work nights and weekends.
  • Pleasant demeanor and polite attitude toward patrons.

QUALIFICATIONS:

  • High school graduate or equivalent.
  • Minimum of three years work experience in customer service. Jefferson Center

Job Tags

Part time, Work experience placement, Night shift, Weekend work,

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