Job Description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com .

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: Torrance, CA

Division: Air & Sea US
Job Posting Title: Freight Forwarder, Gateway Air Import - 90345 
Time Type: Full Time

Summary

An Air Import Gateway Freight Forwarder will be responsible for managing and coordinating the importation of goods via air transport directly from the gateway facility. Your role involves overseeing the entire import process, from booking cargo space to preparing documentation and ensuring timely delivery to international destinations.

Duties and Responsibilities

• Coordinate air import shipments directly from the gateway facility, including booking cargo space, arranging pick-ups, and coordinating with carriers and airlines.
• Ensure compliance with import regulations and documentation requirements.
• Prepare import documentation, such as air waybills, commercial invoices, packing lists, and import licenses, accurately and efficiently.
• Verify the accuracy and completeness of documentation to facilitate customs clearance and cargo acceptance.
• Facilitate customs clearance procedures for import shipments, including filing import declarations and obtaining necessary permits or certificates.
• Ensure adherence to customs regulations and trade compliance standards.
• Monitor the movement of import shipments from the gateway facility to the destination airport, tracking transit milestones and providing status updates to clients and stakeholders.
• Address any issues or delays in transit and implement corrective actions as needed.
• Serve as the primary point of contact for clients, providing updates on shipment status, transit times, and documentation requirements.
• Address client inquiries, concerns, and requests promptly and professionally.
• Liaise with freight carriers, ground handlers, customs brokers, and other service providers to coordinate import operations and resolve operational issues.
• Negotiate rates and terms with suppliers to optimize service quality and cost-effectiveness.
• Ensure the accuracy and integrity of shipment data and documentation, verifying compliance with regulatory requirements and client specifications.
• Conduct quality checks on cargo packaging, labeling, and documentation to prevent errors and discrepancies.
• Identify opportunities for process improvements and efficiency enhancements in air import operations at the gateway facility.
• Implement best practices and quality standards to enhance service delivery and customer satisfaction.

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, international business, or a related field preferred. Additional certifications in freight forwarding or customs brokerage are advantageous.
• Minimum of 2-3 years of experience in freight forwarding, air import operations, or international logistics, with specific experience in air freight preferred.

• Strong knowledge of air freight operations, international trade regulations, and customs procedures.
• Excellent organizational and time management skills.
• Proficiency in using freight forwarding software and systems (e.g., CargoWise, CHAMP Cargosystems).
• Effective communication and negotiation abilities.
• Attention to detail and accuracy in documentation and data entry.

Preferred Qualifications

• Certification from relevant industry organizations (e.g., IATA, FIATA).
• Experience with perishable goods or hazardous materials handling in air freight.
• Familiarity with industry-specific regulations and compliance standards.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with freight forwarding software and systems for booking, tracking, and documentation management.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $22.50 - $30.50 / Hourly.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit  dsv.com and follow us on  LinkedIn ,  Facebook and  Twitter .

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