Job Description
EXPORT COORDINATION
· Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.
· Contacts the trucking companies to arrange pick-up cargos from customer’s warehouse or other locations to the company warehouse.
· Responsible to coordinate trucking schedule and makes any adjustment as needed.
· Contacts airline companies to make booking for the cargo space.
· Obtains rates for ocean& air freight and trucking and rail.
· Negotiates with shipping lines and truckers to get a better rate.
· Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSA.
· Makes sure that all paperwork is completed in compliance with customs regulations.
· Closes pouch and arranges transfer to airline.
· Tracks the shipments.
· E-mails necessary shipping information to the customers, Japan and other parties after completing export documentation.
· Keeps the customers/ overseas office informed with the status of their shipments.
· Maintains and manages customer’s information in accordance to TSA regulation
· Issues invoices and mails to the customers and overseas agents.
· Communicates with department manager and other staff to maintain effective work-flow.
· Communicates with sales department and customer service department staff to answer customer’s requests and inquiries.
OTHER & MISCELLANEOUS
· Seeks constant improvement, more efficient and less expensive ways and means in work processes.
· Performs special projects and other miscellaneous duties as assigned by supervisor / manager.
· Maintains high ethical standards in the work place.
· Reports all irregular issues and problems to management for solution.
· Maintains good communication with other managers, staff & outside contacts.
· Complies with all company policies and procedures.
· Responsible for maintaining a clean and safe working area.
Job Dimensions (skills, knowledge & abilities)
Essential Job Dimensions
Accuracy, Attention to Detail, Attendance &Punctuality, Communication: Speaking, Reading and Writing in English at a college level, Confidentiality, Competition Information, Computer Usage, Customer Service, Diplomacy, Dependability/Reliability, Confidentiality & Intellectual Properties, Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment, Listening & Understanding, Math Skill, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Time Management, vendor relationship.
Qualifications
Education & Work Experience
· Associate’s degree (AA) or equivalent from two-year college or technical school
· One year to three years related successful experience and/or training; or a combination of education and experience.
Tools & Equipment
· General office equipment including phones, fax, copier, personal computer, etc.
· Software includes the use of Windows operating system, MS Office.
Certificates / Licenses
· Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment) ID required by DHS-TSA.
· HAZMAT Certification (IATA or IMDG)
· Any certificate or training records that are required by each department, position/title, or government agency.
Supervisory Responsibilities
· No
Company DescriptionBond Consultants is a dynamic firm which provides professional employment services to many people with different backgrounds and skills.
Bond Consultants is a dynamic firm which provides professional employment services to many people with different backgrounds and skills.
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