Job Description

Job Description

Job Description

EXPORT COORDINATION

· Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.

· Contacts the trucking companies to arrange pick-up cargos from customer’s warehouse or other locations to the company warehouse.

· Responsible to coordinate trucking schedule and makes any adjustment as needed.

· Contacts airline companies to make booking for the cargo space.

· Obtains rates for ocean& air freight and trucking and rail.

· Negotiates with shipping lines and truckers to get a better rate.

· Prepares necessary export documentation such as bill of landing, packaging list, invoice and other required documents by the Customs, Airline companies and TSA.

· Makes sure that all paperwork is completed in compliance with customs regulations.

· Closes pouch and arranges transfer to airline.

· Tracks the shipments.

· E-mails necessary shipping information to the customers, Japan and other parties after completing export documentation.

· Keeps the customers/ overseas office informed with the status of their shipments.

· Maintains and manages customer’s information in accordance to TSA regulation

· Issues invoices and mails to the customers and overseas agents.

· Communicates with department manager and other staff to maintain effective work-flow.

· Communicates with sales department and customer service department staff to answer customer’s requests and inquiries.

OTHER & MISCELLANEOUS

· Seeks constant improvement, more efficient and less expensive ways and means in work processes.

· Performs special projects and other miscellaneous duties as assigned by supervisor / manager.

· Maintains high ethical standards in the work place.

· Reports all irregular issues and problems to management for solution.

· Maintains good communication with other managers, staff & outside contacts.

· Complies with all company policies and procedures.

· Responsible for maintaining a clean and safe working area.

Job Dimensions (skills, knowledge & abilities)

Essential Job Dimensions

Accuracy, Attention to Detail, Attendance &Punctuality, Communication: Speaking, Reading and Writing in English at a college level, Confidentiality, Competition Information, Computer Usage, Customer Service, Diplomacy, Dependability/Reliability, Confidentiality & Intellectual Properties, Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment, Listening & Understanding, Math Skill, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Time Management, vendor relationship.

Qualifications

Education & Work Experience

· Associate’s degree (AA) or equivalent from two-year college or technical school

· One year to three years related successful experience and/or training; or a combination of education and experience.

Tools & Equipment

· General office equipment including phones, fax, copier, personal computer, etc.

· Software includes the use of Windows operating system, MS Office.

Certificates / Licenses

· Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment) ID required by DHS-TSA.

· HAZMAT Certification (IATA or IMDG)

· Any certificate or training records that are required by each department, position/title, or government agency.

Supervisory Responsibilities

· No

Bond Consultants is a dynamic firm which provides professional employment services to many people with different backgrounds and skills.

Company Description

Bond Consultants is a dynamic firm which provides professional employment services to many people with different backgrounds and skills.

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