Data Entry Specialist Job at SPECTRAFORCE, Williamsville, NY

bHRIcSt3Mm0xUXVZR05RZmVxbFNYVStLOHc9PQ==
  • SPECTRAFORCE
  • Williamsville, NY

Job Description

Job Description

Title: Data Entry Specialist/Platform Specialist

Duration: 6 Months (Possible Extension)

Location: Williamsville, NY 14221 (Onsite)

Hours: 08:30 AM - 05:30 PM M - F with an hour of lunch break.

The candidate needs to complete a 1-minute typing test and share the screenshot of the result. The targeted typing speed is 40 WPM.

Overview:

We are looking for motivated professionals with experience in customer service, data entry, and proficiency in Microsoft Outlook and Excel to join our team. In this role, you will handle unique or complex customer transactions, support internal teams, and ensure accuracy in processing data and requests. This is a great opportunity for candidates who enjoy solving problems and working in a fast-paced environment.

What You’ll Do:

  • Manage and process customer transactions accurately and efficiently.
  • Resolve inquiries and issues with tact, speed, and professionalism.
  • Support business and associate teams by updating, correcting, or modifying transactions as needed.
  • Maintain data integrity and ensure high-quality service.
  • Generate reports and provide insights to help improve business processes.
  • Collaborate with account managers and business owners to help drive results.

Key Responsibilities:

  • Ensure accuracy and completeness of all transactions.
  • Optimize processes and identify opportunities to increase platform usage.
  • Provide general support to the team, assisting with workflow and data management.
  • Review and analyze data to identify trends and support business decisions.

Skills and Qualifications:

  • Strong customer service and communication skills.
  • Experience in call center, customer support, or data entry environments preferred.
  • Proficient in Microsoft Office programs, especially Excel and Outlook.
  • Strong organizational skills with the ability to prioritize and meet deadlines.
  • Team player with attention to detail and problem-solving mindset.
  • Ability to work under moderate supervision and deliver results in a fast-paced environment.
  • Able to type a minimum of 40 WPM.

Requirements:

  • Two-year college degree or equivalent experience; OR
  • High school diploma with at least 5 years of relevant experience, preferably in customer service or data entry.
  • Solid understanding of processes and the ability to learn quickly.

Why Join Us:

  • If you enjoy helping customers, working with data, and improving processes, this role offers an exciting opportunity to contribute to a dynamic team while growing your skills and career.

Job Tags

Work at office,

Similar Jobs

GIT America, Inc.

IT Project Manager Job at GIT America, Inc.

 ...specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class...  ...This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible... 

Keelson Strategic

Executive Protection Agent Job at Keelson Strategic

Join to apply for the Executive Protection Agent role at Keelson StrategicJob DetailsExecutive Protection Agent - 3-5 years of Experience RequiredSalary: $135,000-$145,000 minimum annual compensationLocation: Based in Los Angeles, CA, resident preferred, but open... 

Spectrum Center Schools and Programs

Adaptive Physical Educator Job at Spectrum Center Schools and Programs

&##128994; Starting Salary: $75,000 - $85,000 /hour based on experience PLUS $2,000 Annual Education Stipend &##127979; Environment...  ...positive behavior interventions and supports (PBIS), effective teaching strategies, classroom management systems, data-based decision... 

*US AMR-Jones Lang LaSalle Americas, Inc.

Lead Mobile HVAC Technician Job at *US AMR-Jones Lang LaSalle Americas, Inc.

 ...JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented... 

Positive Masculinity Now

UNPAID Public Relations Specialist Job at Positive Masculinity Now

 ...recommendation and referrals after successful completion of the 200-hour internship; assistance with academic credit can be arranged if needed....  ...will take 20 weeks to complete.COMPENSATIONThis is an unpaid virtual internship, but the experience and connections gained for...