As an early Customer Experience team member, you can help us shape best practices for customer implementation, support, retention, loyalty, and expansion in close partnership with our Head of Customer Experience. Your responsibilities will expose you to a breadth of company needs as you collaborate cross-functionally with our technical, commercial, and executive teams. As the company grows, this critical role has significant growth potential. This is a unique experience to join a funded startup and see first-hand how a company is built.
Plenful is headquartered in San Francisco, with an east coast office in New York City. CX hires in SF and NYC are expected to work in-office three days per week. Outside of these hubs, we're remote-first. At this time, we are currently prioritizing candidates based on the West Coast or Mountain Time for this role.
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