Job Description
About CITON Claims Solutions, LLC
CITON Claims Solutions, LLC stands out as a leading provider of claim management and administration services tailored specifically for insurance companies. We pride ourselves on delivering efficient and innovative solutions that cater to the unique needs of each client. Our dedicated team of experts, equipped with cutting-edge technology, ensures seamless processes, accurate assessments, and prompt resolutions , providing unparalleled value and peace of mind to our clients.As a proud subsidiary of Orion180 Group Inc. , CITON specializes in Claims Administration, Management, and Investigation.
Job SummaryThe Claims Examiner - Inside Desk Adjuster plays a crucial role in managing homeowners' property insurance claims, from the initial contact with the insured through to claims resolution. This position is dedicated to providing world-class customer service to insurers, insureds, and agents by empathetically handling each claim and ensuring fair and efficient processing.Key responsibilities include demonstrating a solid understanding of insurance principles, conducting thorough claims investigations, evaluating damages, and resolving property claims to create a positive customer experience. The Claims Examiner is empowered to make independent decisions within designated authority, ensuring prompt and cost-effective examination, investigation, evaluation, and payment of claims.
Role and ResponsibilitiesTo excel in this role, the Claims Examiner must effectively perform the following essential duties:
This position requires the ability to perform general office duties, including sitting, standing, and walking. Employees must be able to communicate effectively, lift light objects (less than 25 lbs), and use standard office equipment. Occasional bending, twisting, or stooping may be necessary to access files or office supplies.
Work EnvironmentThe office environment is fast paced and collaborative. An employee must be willing to work their regularly assigned work schedule, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.
If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at (321) 218-2473 or HR@orion180.com.
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