Job Description

Do you want a job where you are appreciated and have the opportunity to grow? Come join the Nyberg's ACE Family! For over 66 years, Nyberg's has been a highly reputable, friendly, fast paced, local and essential business. Nyberg's is looking for helpful, friendly faces that want to provide customers with excellent quality products and knowledgeable service like no other local business in town.

Nyberg's ACE offers a flexible schedule, competitive pay, and advancement opportunities.

GENERAL SUMMARY:

The primary responsibility of the Business to Business (B2B) Partner is building, growing, and maintaining positive relationships with existing and new business customers to increase sales.

The person in this role serves as a trusted consultant and advisor for local business customers, helping them secure the supplies needed to keep their operations running smoothly. This position involves working in a dynamic, fast-paced environment that demands strong focus, adaptability, and effective time management. In addition to handling inside and outside sales, this role includes assisting on the sales floor as a Sales Associate.

In addition to being the main point of contact for business customers, this person is tasked with building B2B into the culture of the store. This entails building excitement and awareness with the staff, ensuring everyone is trained and understands their role in B2B and keep B2B top of mind day to day by sharing success stories and celebrating wins.

BUSINESS DEVELOPMENT RESPONSIBILITIES:

Essential Duties & Responsibilities include the following. Other duties may be assigned.

● Become proficient with the Nyberg's process of capturing leads and converting them to business accounts.

● Generate new leads and build relationships, connecting over the phone or through personal visits and in-store workshops and events.

● Reach out to customers over the phone and follow up as needed.

● Research current and potential customers to understand their business and educate them on the value of working with Dakota Workwear.

● Conduct sales calls (over the phone and/or in person) with current customers, prospect with new customers and follow up on opportunities in a timely manner.

● Use monthly reports to identify and target specific customers who represent opportunity for sales growth based on purchasing patterns and account variances.

● Maintains sales & gross margin and is responsible to maintain discounts and review in accordance with the store business discount policy.

● Validate inventory levels to meet expectations set with business customers.

● Manage the sourcing of product for special orders via vendors, internet research, etc. Determine if the demand warrants adding to store inventory mix.

● Ensure orders are received, maintained in the designated area and customers are notified for pickup/delivery.

● Educate store staff and help them understand their role in B2B. Work with the store manager to train, motivate, and coach store staff.

● Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage, and motivate the team.

● Provide direct support to B2B Sales Manager.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

● High School Diploma or General Education Degree (GED); or an equivalent combination of education and experience. Bachelor’s degree preferred.

● Sales experience with retail and/or business customers, ability to establish relationships with customers and fellow associates.

● Strong verbal and written communication skills as well as being comfortable talking existing and new customers.

● Develop and maintain client relationships and strategic partnerships.

● Strong organizational and time management skills. Must have excellent attention to detail and follow up.

● Ability to work independently and during flexible hours.

● Comfortable with computers, various applications, technology, the internet. PC skills Including knowledge of Excel, Word, PowerPoint & Outlook.

● Possess a valid driver's license with an acceptable driving record in accordance with company’s insurance carrier’s standards.

Physical Demands

Standing, walking, lifting (up to 50lbs) and climbing.

Join the Nyberg’s ACE Family and be part of a legacy that supports both customers and the community. Apply today or reach out to our management team for more information.

In an effort to support the community, Nyberg's ACE is a equal opportunity employer.

Nyberg’s ACE, a family-owned business for over 67 years, is proud to be a trusted part of the Sioux Falls community. Our dedicated team goes above and beyond to provide exceptional service, quality products, and a positive experience for every customer. We offer flexible schedules, competitive pay, and opportunities for growth, all while fostering a welcoming, inclusive work environment. At Nyberg’s ACE, we’re not just a retail store; we’re a local cornerstone where quality, service, and community come together.

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